EKO Industrials

The need

The organisation has an obligation or an intention to audit something and no one with the experience to run it. Audits either do not happen, or happen and produce a list of complaints that no one acts on.

The outcome

The audit has been completed by the client's own person, to a method they can repeat, with a report whose findings have owners and dates. The client keeps the capability, which is the point of facilitation rather than delegation.

Who it is for

An organisation that must or intends to audit an area of its own activity against a written criterion — a procedure, a standard, a policy or a contract — and that has a member of staff who can be nominated as auditor.

Deliverables

• Agreed audit scope
• Audit programme
• The audit report
• Method handover note
• Facilitation note

Templates you keep

• Internal Audit Framework
• Audit Playbook
• Audit Plan and Tracker
• Internal Controls register
• Operational Maturity Assessment

Boundary

The client is not buying an audit performed by EKO, an opinion from EKO, or a certificate.

The need

The organisation knows it should be meeting something and does not know how far away it is. The uncertainty itself blocks decisions — whether to pursue certification, whether to bid, whether the exposure is tolerable.

The outcome

A documented position, requirement by requirement, showing what is met, what is partially met and what is absent, with the evidence each conclusion rests on.

Who it is for

An operating organisation — industrial, service or public — with a defined activity that can be bounded by site, function and period

Deliverables

• The agreed requirement list
• The assessment
• The gap report
• The evidence file
• The gap register

Templates you keep

• Operational Maturity Assessment
• Audit Plan and Tracker

Boundary

No deliverable states or implies conformity, certification or compliance.

The need

The organisation measures what is easy to collect. Reports are produced, circulated and not used, because no measure is attached to a decision anyone makes.

The outcome

A defined measurement set in which every measure has a written definition, a data source, an owner, a measurement frequency, a review frequency and a decision it informs. Any measure that fails to name a decision is removed — usually the most valuable part of the engagement.

Who it is for

An organisation, or a function, site or process within one, that already produces measures and reports and wants them tied to its decisions.

Deliverables

• Decision map
• Measurement set
• Definitions register
• Retirement list
• Feasibility note
• Maintenance method

Templates you keep

• KPI Dashboard (configured)
• KPI Playbook

Boundary

The work covers the measurement set itself and the decisions it is meant to support — not the dashboard that displays it.

The need

Assets are managed by breakdown. Maintenance happens when something stops, spares are held by habit, and no one can say which assets matter most.

The outcome

A documented asset base with a criticality basis, a maintenance approach chosen deliberately for each class of asset, and a stated method for replacement decisions. The organisation can say which assets matter, why, and what it does about them.

Who it is for

An organisation that operates a physical asset base — plant, equipment, vehicles, installations — and maintains it with its own people or contractors.

Deliverables

• Asset boundary statement
• Criticality basis, and the asset base ranked by it
• Assessment of the current maintenance approach
• Advice on maintenance approach per asset class
• Advice on spares and on replacement decision method
• Data-gap note

Boundary

The advice covers the management system around the assets, not the engineering of the assets themselves.

The need

The documentation does not exist, or it exists and does not describe what anyone actually does. New staff are trained by sitting next to someone.

The outcome

Documents that describe actual practice, in a structure where a reader can find what they need, with a stated method for keeping them current.

Who it is for

An organisation with an operational process or function whose way of working is performed by its people but is not written down, or is written down inaccurately.

Deliverables

• The document inventory
• The document structure and numbering scheme
• The drafted documents, in their agreed formats
• A practice-variation note
• The maintenance method
• Editable sources for every document delivered

Boundary

No document drafted under this service is a legal instrument.

The need

The organisation knows what it should do. A report said so, an audit found it, or the decision was taken in a meeting.

The outcome

The change has been carried out by the client's own people, with EKO alongside, to the extent the closing review records. The client keeps the capability and a note of what to keep doing without EKO.

Who it is for

An operating organisation — industrial, service or public — that has decided a change inside its own activity and has people who can carry it out

Deliverables

• Objective statement
• Baseline assessment
• Session record
• Closing review
• Continuation note

Templates you keep

• The templates of the pack that precedes the support

Boundary

The client is not buying the work itself, a manager for its staff, a decision, or an open-ended presence.

The need

Decisions are made twice, or not at all. The same question is escalated to different people depending on who is asked.

The outcome

A documented decision map showing which decisions matter, who holds each, who is consulted, and who is accountable for the outcome — with the gaps and the duplications named, and advice tied to each of them.

Who it is for

An operating organisation in which decisions in a given function, site or domain are taken by several people at more than one level.

Deliverables

• The boundary statement
• The decision inventory
• The current-state decision map
• The gap and duplication register
• Advice on decision rights, forums, escalation and control ownership
• An implementation note

Boundary

This service is not legal advice, not a legal governance opinion, not tax advice and not regulated professional advice of any kind.